Legal notice

Service provider

Information under § 5 of the German Digital Services Act (Digitale-Dienste-Gesetz, DDG):

Pinnora Technologies Limited
4 Güldenhofer Ufer, Treptow-Köpenick, 12437 Berlin, Germany

The company was incorporated in 2018. The Pinnora app and service launched in 2026.

Contact

E-mail: helpdesk@mypinnora.com
Post: to the company at the address above

Customers who are signed in can also open a support ticket from the Support screen in the app, which keeps the whole conversation in one place. Everything about reaching us, including what to include in a message and what never to send, is on the contact page.

What this notice covers

This notice applies to the website at mypinnora.com and to the Pinnora app, which opens in a web browser at mypinnora.com/app/. Both are provided by Pinnora Technologies Limited. What the app offers, and how each part of it works, is described on the products page and the pages it links to.

About the content of this website

We write these pages with care and keep them in line with what the app actually does. Rates, rewards, fees and limits on this website are a guide: most are filled in from the app’s own settings as each page is sent, and the figures that apply to you are the ones the app shows before you confirm anything.

Nothing on this website is investment advice or a personal recommendation. If you are not sure whether a product is right for you, take independent advice before you use it.

Copyright and trade marks

The text, design, graphics and code of this website and of the Pinnora app belong to Pinnora Technologies Limited, except where this section says otherwise.

The names and logos of the companies, funds and digital assets that appear on this website and in the app belong to their owners. They are shown only to identify the asset concerned, and do not mean that any of those owners works with or endorses Pinnora. The Lexend typeface is used under the SIL Open Font License.

Telling us about a problem

If something on this website is wrong or out of date, or you believe something here infringes your rights, write to helpdesk@mypinnora.com with the address of the page and what is wrong, so that we can put it right or take it down.

If you think you have found a security weakness in the website or the app, write to the same address with what you found and how to see it. Please do not test it on other people’s accounts, money or data.

Privacy and terms

How we use personal data, and the rights you have over it, are set out in the privacy policy. The rules for using Pinnora are in the terms of service. For questions about either, write to the address above.