Add money by bank transfer

Hi, I’m Nora, Pinnora’s animated guide.

In this video, you’ll add money to your Pinnora account by bank transfer.

You’ll choose an amount, get the details to pay,

and make the transfer from your own bank.

Then we’ll watch the money arrive. Let’s start.

There are a few ways in. We’ll use the + button,

in the middle of the menu bar.

Tap “Wallet”, then “Deposit funds”.

If your account is still empty,

Home has a “Deposit funds” button too.

Swipe across your cards to find it.

Pinnora asks how you want to add money.

Tap “Bank Transfer”.

Now, how much? A bank deposit is in US dollars.

The amount starts at $100. To clear it,

press and hold the delete key.

Then type your amount on Pinnora’s own keypad. We’ll type 2.000.

The quick buttons add to whatever is there.

“+$1.000” twice also makes $2.000.

The smallest and largest amounts you can deposit are shown under the title.

There’s no fee, and your money is credited once it arrives.

Picked the wrong method? Tap “Change” to choose again.

When the amount is right, press and hold the deposit button for about a second.

If you let go too early, it simply stops,

and nothing happens.

Hold until the bar fills. Nothing has moved yet:

Pinnora now shows you the details to pay.

Here are your transfer details.

You’ll use them in your bank’s app.

First, the amount to transfer.

Send exactly this amount: $2.000.00.

Next, the reference. It’s how Pinnora matches the money to your account.

Tap its copy button, then add it to your transfer in your bank’s app.

Below it are the account number and the account name to pay.

Each has its own copy button.

Always add the reference. Without it,

matching your transfer takes longer.

Now make the transfer from your bank.

When you’ve sent it, come back and tap “I’ve sent it”.

Pinnora thanks you and closes the sheet.

You don’t need to keep the app open.

Until it arrives, your deposit shows as “In progress” in your transaction history,

with its reference.

Tap it to see its details at any time.

Pinnora also sends you a notification and an e-mail with the details to pay.

When your transfer arrives, Pinnora credits it to your funding wallet.

You’ll see “Deposit received”,

and your money is ready to invest.

Tap “Done”, and your balance shows the $2.000.

You get a notification and an e-mail to say it’s been credited.

And in your history, the deposit now shows “Completed”.

A few tips.

Send exactly the amount shown,

and always include the reference.

You can close Pinnora while you wait.

It tells you when your money lands,

even if you’re not in the app.

Bank deposits are in US dollars,

even if you show your balance in another currency.

Prefer crypto? Choose “Crypto” instead of “Bank Transfer”.

Video 06 shows you how.

And once your money has arrived,

video 09 shows you how to buy your first stock.

Now you know how to add money by bank transfer.

Choose “Bank Transfer”.

Enter the amount in US dollars.

Then press and hold to confirm.

Pay from your bank, with the reference.

Then tap “I’ve sent it”.

When it arrives, it’s credited,

and Pinnora lets you know.

Need help? Chat with us in the app,

or e-mail helpdesk@mypinnora.com.

Thanks for watching.