Add money with crypto

Hi, I’m Nora, Pinnora’s animated guide.

In this video, you’ll add money to your Pinnora account with crypto.

You’ll choose a coin and its network,

and get your own deposit address.

Then we’ll read the one warning, send the coins,

and follow them in until they’re credited.

Our sample member, Alex, starts on the Home screen. Tap the + button,

in the middle of the menu bar.

In Quick actions, tap “Wallet”,

then “Deposit funds”.

Pinnora asks how you want to add money. Tap “Crypto”.

The first time you do this, Pinnora gets your deposit addresses ready,

so wait for the list to appear.

Then the list appears. These are the coins Pinnora accepts.

A coin marked “Suspended” can’t be used right now.

We’ll add USDT, so tap it.

Now the network. The same coin can travel on more than one network,

so Pinnora lists the ones you can use for USDT.

Pick the network that your wallet or exchange will send on.

Check it there before you choose.

If a network shows “Suspended”,

you can’t use it right now. For USDC, for example,

Solana is suspended.

Our USDT is going on TRON, the line marked TRC20. Tap “TRON”.

The first time, Pinnora prepares your own deposit address on TRON. You can wait,

or close the sheet and come back to it.

And here it is: an address that’s yours.

It’s for one coin on one network,

and the screen says so: “Only send USDT on the TRON network to this address.”

To pay into it, scan the QR code with your wallet app.

Or tap the copy button, and paste the address into your wallet.

Below the address you’ll find the minimum deposit for this coin,

and the deposit fee: “Free”.

Before you send anything, read the warning. It’s short, and it matters.

Sending any other asset, using another network,

or sending less than the minimum means your funds are permanently lost.

Deposits of unsupported or suspicious tokens are not credited,

and can lead to your account being suspended.

So, before you send, check three things: the coin, the network, and the amount.

At the bottom,

Pinnora shows how many network confirmations your deposit waits for

before it arrives.

Now send the coins from your wallet or exchange.

You can close this sheet: Pinnora lets you know when they arrive.

We’ve sent 100 USDT. When Pinnora sees it on the network,

you get a notification, and the bell shows it.

Open “Transaction”. Your deposit is at the top, “In progress”,

with its network confirmations so far.

Here, it’s 3 of 20. The count goes up by itself.

Tap the line for its details: the amount,

its value in dollars, the network,

and the confirmations.

Once it’s fully confirmed and checked,

Pinnora credits it automatically,

and “Deposit received” appears.

Tap “Done”. The line now shows “Completed”,

and the coins are in your funding wallet, ready to use.

Lists show the coin quantity. Its value in your currency is in the details.

Your notifications keep the whole story.

“Incoming deposit” says it’s on its way,

with its confirmations.

And “Deposit credited” says it has arrived,

and what it was worth at today’s price.

Next time is quicker. The “Crypto” option even lists the coins you can add.

And your own address appears straight away,

with no waiting this time.

If an address ever shows “Memo required”,

include that memo with your transfer too.

Your deposit is credited in the coin you sent.

Lists show the quantity, and the details show its value.

Your USDT is now ready to use. To trade it,

or to put it into savings, watch videos 11 and 14.

So, to recap. Open “Deposit funds”,

and choose “Crypto”.

Choose the coin, then the network your wallet sends on.

Use your own address, for that coin on that network only.

Check the minimum. The deposit fee is free.

Read the warning before you send.

Then follow the confirmations until it’s credited, with a notification.

Need help? Chat with us in the app,

or e-mail helpdesk@mypinnora.com.

See you in the next video.