Welcome to Pinnora (mypinnora.com). These Terms and Conditions (“Terms”) govern your use of our website, platform, and services. By accessing or using Pinnora, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, you must refrain from using our services.
1. Eligibility
1.1. You must be at least 18 years of age to use Pinnora’s services.
1.2. Individuals aged 5 to 17 may use our platform only with explicit consent from a parent or legal guardian, who must also agree to these Terms.
1.3. You represent that the information provided during registration is accurate, complete, and up to date.
2. Account Responsibilities
2.1. You are responsible for maintaining the confidentiality of your account credentials and ensuring that all activities under your account comply with these Terms.
2.2. Notify Pinnora immediately of any unauthorized access or breach of security.
2.3. Sharing of account credentials with unauthorized persons is strictly prohibited.
3. Financial Transactions
3.1 Deposits and Withdrawals
• All deposits and withdrawals must be conducted exclusively through Pinnora’s platform.
• Offline transactions are strictly prohibited and may result in account suspension.
3.2 Chargebacks and Unauthorized Refunds
• Any chargeback, unauthorized refund request, or attempt to reverse a payment without first contacting Pinnora will be treated as a breach of these Terms.
• Pinnora reserves the right to:
• Recover payouts made to you, including profits and initial investments.
• Recover damages and legal costs incurred as a result of the breach.
• Report fraudulent activities to the appropriate authorities and involve collection agencies as necessary.
3.3 Recovery Actions
• In the event of a breach involving chargebacks or unauthorized refunds, Pinnora may:
• Suspend or terminate your account.
• Retain any remaining funds in your account to cover losses.
• Pursue legal action to recover damages and costs.
4. Prohibited Activities
4.1. You agree not to engage in:
• Fraudulent or deceptive practices.
• Activities that violate any laws or regulations.
• Exploitation of system vulnerabilities or abuse of platform features.
4.2. Pinnora reserves the right to investigate and take legal or administrative action against any prohibited activity.
5. Risk Disclosure
5.1. You acknowledge that trading involves significant risks, including the potential loss of your entire investment.
5.2. Pinnora is not liable for financial losses resulting from your trading decisions.
5.3. By using Pinnora, you accept full responsibility for your trading activities and outcomes.
6. Fees and Charges
6.1. Pinnora may charge fees for certain services, which will be disclosed prior to the transaction.
6.2. All fees are non-refundable unless explicitly stated otherwise.
7. Compliance with Laws
7.1. You agree to comply with all applicable laws, regulations, and policies governing your use of Pinnora’s services.
7.2. Pinnora reserves the right to report suspicious activities to regulatory authorities.
8. Termination of Services
8.1. Pinnora reserves the right to suspend or terminate your account for:
• Breach of these Terms.
• Engaging in fraudulent or abusive activities.
• Failure to resolve outstanding issues, including chargebacks or disputes.
8.2. Upon termination, any outstanding obligations, including fees, damages, or legal costs, must be settled immediately.
9. Limitation of Liability
9.1. Pinnora is not liable for:
• Losses resulting from trading or market fluctuations.
• Unauthorized access to your account due to your negligence.
• System outages, technical failures, or external disruptions.
9.2. Pinnora’s total liability is limited to the fees you paid during the 12 months preceding the claim.
10. Indemnification
You agree to indemnify and hold Pinnora harmless from any claims, damages, or expenses arising from:
• Your violation of these Terms.
• Your use of the platform.
• Unauthorized activities conducted through your account.
11. Intellectual Property
11.1. All content on Pinnora (e.g., text, graphics, logos, and software) is the property of Pinnora and protected under intellectual property laws.
11.2. You may not copy, reproduce, or distribute any content without prior written consent from Pinnora.
12. Communication
12.1. By using Pinnora, you agree to receive electronic communications, including transaction updates, policy changes, and promotional materials.
12.2. You can opt out of promotional emails by following the unsubscribe instructions provided in the email.
13. Dispute Resolution
13.1. If you have a dispute with Pinnora, you agree to contact us first to resolve the matter amicably.
13.2. Any unresolved disputes will be settled through binding arbitration in Universal Jurisdiction Law and Practice in Germany.
13.3. Pinnora reserves the right to seek legal remedies for breach of these Terms, including the recovery of damages, legal fees, and associated costs.
14. Changes to Terms
Pinnora reserves the right to update these Terms at any time. Changes will take effect upon posting on our website. Continued use of our platform constitutes acceptance of the updated Terms.
15. Governing Law
These Terms shall be governed by the laws of Universal Jurisdiction Law and Practice in Germany.
16. Contact Information
If you have questions or concerns about these Terms, please contact us:
• Email: legal@mypinnora.com
Acknowledgment
By using Pinnora (mypinnora.com), you acknowledge that you have read, understood, and agreed to these Terms and Conditions.